FAQ
Index
- Snow Ordinance - No Parking Areas
- When are regular Council Meetings?
- How can I request to be on the next City Council meeting agenda?
- When is city hall open?
- How do I apply for a Mobile Vendor Permit?
- How do I apply for City utility services (Water, Sewer, Electric, Garbage)?
- How can I enroll my utility account in the Auto-Pay program?
- How do I apply for a building permit?
- How do I rent the Municipal Building?
- Where do I apply for a dog license?
- How can I add my event to Channel 6?
- How can I participate in the Christmas Lighting Contest?
- How can I receive my City Utility bill electronically?
- How do I apply for a construction dumpster permit (when it will be located on City property)?
- What appliances are eligible for energy efficiency rebates?
- What areas of the electrical system are the property owner's responsibility?
- What areas of the water system are the property owner's responsibility?
- When is garbage day?
- How do I reserve a park shelter?
- How do I reserve the meeting room at the Marina Center?
- Flood Insurance Rate Maps and Information
When are regular Council Meetings?
Regular Council Meetings are held the second Monday of each month at 6:00 P.M. in the Council Chambers of the Municipal Building at 502 S. First St.
How can I request to be on the next City Council meeting agenda?
Fill out the Request to be Placed on City Council Meeting Agenda form found here and return it to City Hall by 4:00 P.M. the Tuesday before the council meeting in which you would like to present your issue or question.
When is city hall open?
Monday - 8:30 am - 5:00 pm
Tuesday - Friday - 7:30 am - 4:00 pm
Closed Holidays:
New Year's Day
President's Day
Good Friday (1/2 Day)
Memorial Day
Independence Day
Labor Day
Veteran's Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve Day
Christmas Day
New Year's Eve Day (1/2 Day)
How do I apply for a Mobile Vendor Permit?
Complete the Mobile Vendor Permit Application Form found here and return it to City Hall with the application fee.
How do I apply for City utility services (Water, Sewer, Electric, Garbage)?
A utility application form must be completed and submitted to the City Office. You can find the application on this page. The application can be printed out and completed manually, or emailed to jbittner@cityofguttenbergia.gov. Please note, a deposit is required if you are unable to provide a 12 month credit history from a current gas or electric company.
How can I enroll my utility account in the Auto-Pay program?
Utility customers that would like to have your utility account paid directly from a checking or savings account (a free service) or through a debit or credit card (service fees will be added) each month can create an account through FrontDesk. The FrontDesk account will also allow you to view your utility account information, water and electric usage, and elect to receive your utility bill through email.
To set up a FrontDesk account you will need your most current utility bill (to verify information). You will need to enter your utility account number as a 10 digit number (if it displays as a 9 digit number add a 0 to the beginning). Your street address will need to be typed exactly as it is on your bill (ex: North First Street spelled out, no abbreviations). It is recommended that you use the Chrome browser to set up your FrontDesk account. If you have any questions about this program or encounter any issues setting up the account, please call City Hall at 563-252-1161 x 201 or stop by the office.
How do I apply for a building permit?
An application for construction and/or occupancy compliance certificate must be filed at City Office and approved by the City Manager. Application forms may be picked up at the City Office or downloaded using the forms found here.
Additional property information is maintained by the Clayton County Assessor
How do I rent the Municipal Building?
To reserve the dining room, kitchen and auditorium please complete the rental agreement form and return it with your rental fee and deposit to the City Office.
Where do I apply for a dog license?
Dog licenses are handled by the City Clerk's Office. Licenses expire Dec. 31st each year and must be renewed annually. Rabies tag information is required for the issuance of a license. Fees are $10.00 for all animals and will include admittance to the dog park once completed.
How can I add my event to Channel 6?
Open the attached document, add your information, and fax it to us at 563-252-3157 or e-mail the completed form to mmeyer@cityofguttenbergia.gov.
How can I participate in the Christmas Lighting Contest?
Complete the form below and submit it to the Guttenberg Development and Tourism office at 323 South River Park Drive.
How can I receive my City Utility bill electronically?
Utility customers that would like to receive your utility bill through email can create an account through FrontDesk. The FrontDesk account will also allow you to view your utility account information, water and electric usage, and elect to pay your utility bill automatically from a checking or savings account (free) or a debit or credit card (service fees will be added).
To set up a FrontDesk account you will need your most current utility bill (to verify information). You will need to enter your utility account number as a 10 digit number (if it displays as a 9 digit number add a 0 to the beginning). Your street address will need to be typed exactly as it is on your bill (ex: North First Street spelled out, no abbreviations). It is recommended that you use the Chrome browser to set up your FrontDesk account. If you have any questions about this program or encounter any issues setting up the account, please call City Hall at 563-252-1161 x 201 or stop by the office.
How do I apply for a construction dumpster permit (when it will be located on City property)?
Print and complete the Dumpster Application found here and return it to City Hall.
What appliances are eligible for energy efficiency rebates?
Guttenberg Municipal Electric customers are now able to utilize the online portal for energy rebate submissions. We have expanded the items qualify for rebates, so check out the link above before your next shopping trip.
To submit a rebate request you will need your contact information, the installation address and date, and depending on the item purchased: the brand, model number and serial number of the item being installed, the fuel source for your water heater and pictures of the itemized receipt and yellow energy star label. To qualify for the rebates your energy source needs to be City of Guttenberg Municipal Electric. If you have any questions or need assistance call or stop by the City Office (563-252-1161, 502 S. 1st Street).
What areas of the electrical system are the property owner's responsibility?
Click on the following link for a diagram explanation of the electrical service lines and property owner's responsibility.
What areas of the water system are the property owner's responsibility?
Click on the following link for a brief description of water service lines and the property owner's responsibility.
When is garbage day?
Residential waste collection and recycling services are contracted through Kluesner Sanitation. 1-563-927-5977. Collection date is each Tuesday for regular trash and beginning 1/1/2021 recycling will be collected every other Tuesday. Check here for the current calendar of recycling and yard waste collection dates. Toters are provided for both trash and recycling. Below is a guide to recycling.
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How do I reserve a park shelter?
Guttenberg's Band Shelter, North Gazebo and South Gazebo can be reserved for gatherings. Please fill out the Reservation Request Form. Return the form to City Office and you will be contacted to confirm your request.
How do I reserve the meeting room at the Marina Center?
Stop in at City Office or use the form found here to submit your reservation to City Office. Availability will be verified. Rental Fee and deposit must be received to confirm the reservation. The deposit will be held until the event is complete.
